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By Text:
Online Support
Customer Service
- Monday - Friday: 8am - 8pm CST
- Saturday: 9am - 8pm CST
- Sunday: 10am - 8pm CST
Holiday Support Hours:
2025 Thanksgiving Holiday:
- PHONE:
- Wednesday, November 26, 2025: 9am-5pm CST
- Thursday, November 27, 2025: CLOSED
- Friday, November 28, 2025: 9am-6pm CST
- CHAT:
- Wednesday, November 26, 2025: 9am-5pm CST
- Thursday, November 27, 2025: CLOSED
- Friday, November 28, 2025: 9am-5pm CST
2025 Christmas Holiday:
- PHONE:
- Wednesday, December 24, 2025: 9am-5pm CST
- Thursday, December 25, 2025: CLOSED
- Friday, December 26, 2025: 9am-6pm CST
- CHAT:
- Wednesday, December 24, 2025: 9am-5pm CST
- Thursday, December 25, 2025: CLOSED
- Friday, December 26, 2025: 9am-6pm CST
2026 New Year's Holiday:
- PHONE:
- Wednesday, December 31, 2025: 9am-5pm CST
- Thursday, January 1, 2026: CLOSED
- Friday, January 2, 2026: 9am-6pm CST
- CHAT:
- Wednesday, December 31, 2025: 9am-5pm CST
- Thursday, January 1, 2026: CLOSED
- Friday, January 2, 2026: 9am-6pm CST
Message and data rates may apply
By Phone:
Call us toll free to talk with a member of our support team.
- Daily: 9am - 6pm CST
Place an Order by Phone:
- Daily: 9am - 6pm CST
By Mail:
Jos. A. Bank Clothiers, Inc.
Customer Relations
6380 Rogerdale Rd
Houston, Texas 77072
P.O. Box 1000
Attn: Online Customer Relations
By Email:
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